Terms of Service

These Terms of Service set expectations and legal terms for using the website of miniostorehq.com, including booking and contact behavior, service availability, limitations of liability, and the fact that cosmetic appearance outcomes are not guaranteed.

1) Who we are

Service provider: miniostorehq.com (PE). Address: 15 Hrushevskoho St, Kyiv, 01001, Ukraine. Email: contact@miniostorehq.com. Phone: +380 683 924 2852.

Legal representative: Sara Hansen, Managing Director. EDRPOU registration code: 06402288.

2) Acceptance of terms

By using this website, you agree to these Terms of Service. If you do not agree, do not use the website or request services.

3) Booking and contacting us

  • If you submit a contact/lead request, your message is sent to us and may be used to respond to you and arrange next steps.
  • Any availability shown on the website is not a guarantee. We may adjust timing based on our operational constraints.
  • We do not provide medical diagnosis. Any consultation is informational and depends on your individual condition.

Where the site collects personal data, the processing is carried out in accordance with Закон України від 01.06.2010 № 2297-VI "Про захист персональних даних".

4) Consumer information for online arrangements

If you make an online purchase or distance arrangement for services through this website, we provide consumer information required before concluding distance arrangements, including essential information about the service/price and other required items depending on the transaction, in accordance with Закон України від 10.06.2023 № 3153-IX "Про захист прав споживачів".

5) Electronic communications and offers

If this website includes an electronic offer or enables an electronic contract flow, the provider information is provided in accordance with Закон України від 03.09.2015 № 675-VIII "Про електронну комерцію".

6) Information accuracy and advertising

Any descriptions, offers, and promotional statements shown on the website are provided in compliance with Ukrainian advertising requirements under Закон України від 03.07.1996 № 270/96-ВР "Про рекламу". Results may vary between clients.

7) Results are not guaranteed

Cosmetic appearance outcomes depend on many factors, including individual biology, health conditions, prior procedures, and compliance with aftercare instructions. We do not guarantee specific results or timelines. Before any service, we may explain expected ranges and risks, but individual outcomes cannot be assured.

8) Limitations of liability

  • To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential damages arising from your use of the website.
  • We are not responsible for technical issues outside our control (including network outages, third-party service disruptions, or browser/device limitations).
  • Any reliance on information on the website is at your own risk; we recommend consulting with our specialists during booking/consultation.

9) Personal data

If you provide personal data through the website (for example, via a contact form), we process it to respond to your request and to manage service-related communications. Our processing and related information are provided in accordance with Закон України від 01.06.2010 № 2297-VI "Про захист персональних даних".

10) Contact

You can contact us at:

miniostorehq.com (PE)

Address: 15 Hrushevskoho St, Kyiv, 01001, Ukraine

Email: contact@miniostorehq.com

Phone: +380 683 924 2852

Managing Director: Sara Hansen

11) Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with the effective date (if provided on the website). Continued use of the website after changes means you accept the updated Terms.